Wednesday, November 11, 2009

The Benefits of Bad Service?

Yesterday I returned to the Waldorf WalMart. (I know, I know). In Southern Maryland there are two WalMarts, the ghetto Waldorf WalMart one and the so-so one in La Plata. I needed just a few little items. It would be a quick trip. First and foremost, I needed some more Tide.

I didn't have any coupons and sighed when I saw the price for Tide. $13. I always like to buy when it's aound $10, but not that day.

I grabbed a few more items and headed for the check-out aisle. The lady at the register was young and a little cranky. She looked like she wanted to be anywhere but there, but I understood. So did I.

My items were rung up and bagged, and I looked at the amount. $11 and some change.

Well, that was clearly wrong. Should I grab my items and run? Or point out her mistake?

I decided to be honest.

I nodded at the Tide and asked, "Did you ring up the Tide?"

"Yes," she snapped.

Well, clearly no, but who am I to question Ms. Cranky Cannot-Do-Math Pants?

Should I have pressed harder or considered it a benefit of bad service?

3 comments:

Sylvia said...

First...both of those Walmarts are ghetto. Secondly...I think Walmart uses their own new math because my total or change or both are wrong quite often. I have made a conscience effort to avoid Walmart like the plague...or the swine flu or whatever epedemic the media is trying to sell today. Go to Target instead.

The GruCru said...

FYI-Riley testd ;aundry detergents last year and Costco brand was the best

Cunningham Blog said...

Oh, good to know if I ever get a Costco card9.